Philippe Wellens
June 27, 2024
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5 min read
At Autodm AI, we are motivated by the firm belief that conversational AI will revolutionize how people interact with companies online, particularly when making purchases. Our conversational AI platform enables businesses to boost sales and marketing in travel, real estate, sporting goods, beauty and other industries with sophisticated and premium product offerings.
After many years of dealing with complex industrial AI at C3 AI , we founded Autodm AI in 2023. Buoyed by the launch of ChatGPT, advancements in LLMs, and growing interest in AI development and adoption from company boards, we anticipated smooth sailing.
Our hopes were quickly tempered. Achieving 50% quality — measured by satisfactory interactions — is straightforward and easily achievable. However, to gain companies’ trust in a product, one must meet a higher standard of excellence, a standard that requires an in-depth evaluation of what makes a conversational AI great as well as the resources and expertise to build an innovative, user-friendly product.
In the last six months, we have developed a multi-agent orchestration with robust AI processing layers, leading us to consistently exceed 90% in quality customer interactions. A year in, our vision has materialized: initial large-scale deployments have not only yielded a 170–240% increase in leads but also resulted in a 35–55% boost in conversion rates.
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